Refund & Return Policy

Effective Date: October 9, 2025

At Fashion Cloths, we strive to ensure that you are completely satisfied with your purchase. This Refund & Return Policy explains the terms under which you may return products and request refunds.

1. Eligibility for Returns

You may request a return or refund if:

  • The product is defective, damaged, or incorrect.
  • The product does not match the description on our website.
  • The request is made within 14 days of receiving the product.

Note: Personalized or custom-made products may not be eligible for returns unless defective.

2. Return Process

To initiate a return:

  1. Contact our support team at support@fashioncloths.site with your order number and reason for return.
  2. Wait for confirmation and instructions from our team.
  3. Pack the product securely in its original packaging, including all tags, accessories, and invoices.
  4. Ship the product back to the address provided by our support team.

3. Refund Process

  • Once we receive and inspect the returned product, we will notify you via email about the approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method within 7–10 business days.
  • Shipping costs are non-refundable, except in cases where the product was defective or incorrectly shipped.

4. Exchanges

  • Exchanges may be possible if the product is defective or the wrong item was shipped.
  • Contact us at support@fashioncloths.site to request an exchange.
  • We will guide you through the process and provide shipping instructions.

5. Non-Returnable Items

The following items cannot be returned unless defective:

  • Personalized or custom-made products
  • Products marked as “Final Sale”
  • Gift cards and downloadable items

6. Damaged or Defective Products

  • If you receive a damaged or defective product, please notify us within 7 days of delivery.
  • Provide clear photographs of the damage or defect to help us process your request quickly.

7. Contact Information

For any questions regarding returns, refunds, or exchanges, contact us at:
Email: support@fashioncloths.site